查找和兑换 Digital Direct 产品/服务 | Xbox Support
如果最近购买了包含 Xbox 游戏或 PC Game Pass 的 Windows 设备，请使用以下步骤查找和兑换 Digital Direct 产品/服务。. 选择任务栏上的“Microsoft Store”图标，或在任务栏上的搜索框中键入“Microsoft Store”，然后从结果中选择它。. 在 Microsoft Store 的左窗格中，选择“库 ...
如何申请 Xbox 数字产品退款 | Xbox Support
若要申请退款，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 Microsoft 产品的详细信息，请参阅 ...
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Redeem a gift card or code to your Microsoft account
How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.
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Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
通过 Xbox Game Pass 获取 EA Play 订阅会员资格
如果你是 Xbox Game Pass Ultimate 会员，你将自动在主机上获得 EA Play 订阅会员资格，并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员，则需要关联你的 EA 和 Xbox 帐户，然后确保你的电脑上安装了 EA Desktop ...
Update drivers manually in Windows - Microsoft Support
In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on ...
Xbox 付款错误消息和代码 | Xbox Support
此错误代码可能表示以下情形之一：. 你的银行未授权你的支付选项（例如，你的信用卡已过期、被冻结或者已被拒绝）。. 请联系你的信用卡公司或银行，确保正在使用的支付选项已激活，具有可用资金，且交易并未因为某些原因而受到阻止。. 如果用于为 Xbox ...
Update Windows - Microsoft Support
Update Windows. In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select Start > Settings > Windows Update . Here's some other info you might be looking for:
适用于 Xbox 的 Gold 会员专享游戏常见问题解答 | Xbox Support
Gold 会员专享游戏是一款向 Xbox Live Gold 会员提供免费 Xbox Games 的 Xbox 程序。Gold 会员专享游戏在以下国家和地区可用: 阿根廷、奥大利亚、奥地利、比利时、巴西、加拿大、智利、哥伦比亚、捷克共和国、丹麦、芬兰、法国、德国、希腊、香港特别行政区、匈牙利、印度、爱尔兰、以色列、意大利 ...